
Rules and guidelines for using the network and devices
“The fact that an action is not prohibited does not mean that carrying it out is appropriate or in accordance with good manners.”
Rules, principles and problematic situations / Usernames and passwords /
Microsoft 365 / Use of computer labs
The use of digital technology is an essential part of studying
Information systems are designed to facilitate work, and therefore it is important that the systems operate flawlessly and are secure. Every internet user is responsible for their own actions while using the internet, even though the network or system administrators may impose restrictions on the use of their own network.
Rules, principles and problematic situations
Students will become familiar with the specific usage rules and practices of Riveria’s network and information systems at the beginning of their studies with the guidance of their personal trainer and other teachers. The rules must be accepted during the Microsoft login process. In case of issues, students should contact Eduhelppari or their teacher, through whom a malfunction ticket can be made to Riveria’s Helpdesk if necessary. Therefore, students do not directly contact Riveria’s Helpdesk themselves.

Eduhelppari
Helpdesk for students
Joensuu, Peltola
Riveria house C318
monday – thursday 8 – 15
friday 8 – 14
Usernames and passwords
- Once you have accepted your study place, you will receive an email approximately one month before the start of your studies containing your Riveria email address, a temporary password, and instructions for logging into Wilma and the network.
- Your Riveria email address serves as your username for all Riveria online services (e.g., workstation login, Wilma, Microsoft 365, Opi, Workseed, Expense).
- If you haven’t entered your personal identification number into Wilma, your personal coach will assist you with the initial login process.
First network login
- Navigate to Riveria’s Wilma homepage (https://riveria.inschool.fi)
- Select the “Riverian verkon tunnus” login button.
- Log in using your Riveria email address ending in @edu.riveria.fi and the default password that has been sent to your personal email address.
- Change the default password by entering it in the “Current Password (Nykyinen salasana)” field, create a new password, and confirm it.
- At the same time, add the security information for two-factor authentication, which will be requested during login, and accept the usage rules for Riveria’s network and information systems! (You can find a visual guide at the website https://salasana.riveria.fi/changingpassword.pdf)
Registration in the Microsoft 365 Security Information Portal (for two-factor authentication ja password reset)
- Using Riveria credentials requires enabling two-factor authentication.
- During the Microsoft 365 login process, additional information will be requested. Select Next.
- By default, it suggests using the Microsoft Authenticator app installed on your phone, which we recommend.
- Download the app to your phone and follow the on-screen instructions.
- For more detailed instructions, visit https://salasana.riveria.fi/changingpassword.pdf.
- From the “I want to set up a different method” link, you can change the authentication method to use your phone, allowing authentication to occur via text message.
- Select Finland (+358) as the country and enter your mobile phone number. Choose Next.
- A six-digit code will be sent via text message to the mobile number you provided. Enter the code and select Next.
- Then, choose Next and Done for confirmation notifications.
- At the website https://aka.ms/mysecurityinfo, you can edit and add other authentication options.
Changing your password
- Go to https://salasana.riveria.fi/.
- Select VAIHTAMINEN.
- Click Password.
- Enter your old password in the top text field and your new password in the lower text fields.
Forgotten password recovery or unlocking
- Ensure that you have a phone registered with the security info portal.
- Go to https://salasana.riveria.fi/.
- Select PALAUTUS.
- Enter your username (email address ending in @edu.riveria.fi) and follow the on-screen instructions.
A student’s Wilma account is the same as their Riveria network account. To log in to Wilma, use the “Riveria verkon tunnus” button on the page https://riveria.inschool.fi/. You cannot change the network credentials in Wilma; this must be done at https://salasana.riveria.fi/.
Microsoft 365
As a Riveria student, you have access to Microsoft 365 services. You can log in to the service using your Riveria email address at https://portal.office.com or http://edu.riveria.fi. Microsoft 365 is also available on mobile devices. Microsoft 365 offers the following services, among others:
- Email and Calendar
- 1000 GB mailbox
- Shared address book for students and staff
- OneDrive cloud storage
- 1000 GB storage space
- File and folder sharing with other users
- Teams
- Instant messaging and online meetings
- Office Web Apps (Word, Excel, PowerPoint, and OneNote) browser-based applications
- The latest full Microsoft Office suite for up to 5 personal workstations during your studies
Use of computer labs
Logging into Riveria computers is done using your email address.
Any faults or misuse should be reported immediately to a teacher or other staff member for issue resolution and clarification of responsibility.
It’s advisable not to save important files on the institution’s workstations, as they may be lost during maintenance or workstation changes. Files that are saved should at least be backed up to personal storage, such as the OneDrive service.
In computer labs, LanSchool software is used as a tool for teaching and guidance. Teachers can manage students’ activities from their own computers and see the software students have open.
To ensure privacy, students should avoid handling personal information during class sessions.